Legal / Privacy Policy

Your trust,
protected with care.

Delvotec respects your privacy. This policy explains what information we collect through our website, how we use it, and the rights you have over your data.

Last updated: January 2025

Section 01

Data we collect

When you contact Delvotec through our website forms, we collect only the information you voluntarily submit. This is limited to what is necessary for us to respond to your business inquiry.

  • Contact details - name, company name, email address, phone number
  • Business information - country/region, company type, role, sourcing channels
  • Inquiry content - product interest, project requirements, any message you submit

We do not collect sensitive personal data. Any information you provide is given by you on a voluntary basis through the form submission.

Section 02

How we use your data

The information you submit is used solely for business follow-up related to your inquiry. We will not use your data for unrelated marketing or any purpose outside the scope of your original request.

Responding to inquiries

Providing product information, quotations, technical details and partnership proposals.

Project coordination

Coordinating sample shipments, factory communication and supply chain follow-up.

Order & after-sales

Supporting order processing, delivery updates and after-sales coordination.

Ongoing partnership

Maintaining communication with active distributors, agents and project channel partners.

Section 03

Confidentiality commitment

Delvotec treats every inquiry as confidential. We do not sell, rent, trade or otherwise disclose your information to any third party for marketing, advertising or unrelated commercial purposes.

  • Access is limited to authorized Delvotec staff directly handling your inquiry or order.
  • Manufacturing partners only receive information strictly necessary for production and delivery.
  • Reasonable technical and organizational measures are used to safeguard data from unauthorized access.
  • Information is disclosed only when required by applicable law or legal process.
Section 04

Your data rights

You stay in control of the information you share with Delvotec. At any time, you may request to review, update or delete the personal data we hold about you.

A.

Access & review

Request a copy of the contact and inquiry information stored under your name or company.

B.

Correct & update

Ask us to correct any inaccurate details or update outdated information.

C.

Delete & withdraw

Request permanent deletion of your data, or withdraw your consent for further communication.

D.

Opt out of follow-up

Tell us to stop business follow-up at any time - we will respect your decision.

To exercise any of these rights, simply email us with your request. We will respond within a reasonable timeframe and confirm the action taken.

Privacy contact

Questions about
your data?

For any privacy-related request - access, correction, deletion or opt-out - please reach out to our team. We are committed to responding promptly.

Delvotec may update this privacy policy from time to time. Material changes will be reflected on this page with an updated revision date.